Shipping policy

FITAOS Provides Fast & Free Delivery To:

US 、Canada、Australia、Germany、France、Italy、United Kingdom

( There are certain regions in the U.S. where we cannot ship, we apologize for the inconvenience caused. )

1. Alaska

2. American Samoa

3. Guam

4. Hawaii

5. Marshall Islands

6. Northern Mariana Islands

7. Palau

8. Puerto Rico

9. Rhode Island

10. U.S. Virgin Islands

11. Armed Forces Americas

12. Armed Forces Europe

13. Armed Forces Pacific

Thank you for your understanding.

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How will my delivery be shipped?

We use UPS or DHL for your delivery.

 

How long does it take for my item to arrive?

 

Delivery usually takes between 3 and 7 working days.


My order includes more than one item. Will they all arrive at the same time?

 

Our goal is to make sure that all your items reach you simultaneously. Because different shipping methods can be used for different products, our products are not always sent together. A shipment notification email will be sent to you once the item has been shipped.


After my package has been shipped, can I change the delivery address?


Unfortunately, we cannot change the shipment once the product is en route.

 

          What to do when I receive a different product than what I ordered?

          Please contact customer support at hello@fitaos.com